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If you live in Mexico, support is here:

Contact Us

Contact by E-Mail

Please select who you need to contact:


To contact our trained customer service representatives please fill out the form below. If you do not wish to use the form, or you need to send an attachment, you can e-mail us at: service@iconfitness.com
Canada customerservice@iconcanada.ca

To ensure a timely response to your e-mail, it is important that all of the fields are filled out correctly. Please list correct phone numbers as we sometimes contact our customers by phone. If you are requesting parts or have functional questions, please let us know the complete model number and serial number of the machine, as well as where and when it was purchased.

Providing us the key number and quantity of parts needed also helps in the process. Thank you for your patience and understanding.

 Name:*
 Home Phone:*
 E-mail:*
 Model Number:* (Model Number Help)
 Serial Number:*(Serial Number Help)
 Where Purchased:
 Date Purchased:*  Purchase Price:* 
 Comments:*

characters left
 
To better assist you, please provide the key number and quantity as found in the manual for broken and missing parts, or in reference to part questions.  
.
 

To contact our sales department please fill out the form below. Please list correct phone numbers as we sometimes contact our customers by phone. If you want to know your order status, you can check the status of your order online.

Name:*
Home Phone:
Work Phone:
E-mail Address:*
Order Number:
Comments:*
 

To contact our billing department please fill out the form below. Please list correct phone numbers as we sometimes contact our customers by phone.

Name:*
Home Phone:
Work Phone:
E-mail Address:*
Order Number:
Comments:*
 

Thank you for helping us improve our site. We appreciate any comments, concerns, or suggestions that will help make your experience both easier and more enjoyable. Questions about products should not be directed here. All fields are required.

If you do not wish to use the form you can e-mail: webmaster@iconfitness.com.

Name:*
Home Phone:
Work Phone:
E-mail Address:*
Order Number:
Comments:*
 

Contact by USPS Mail

ICON Health & Fitness
Customer Service Department
1500 South 1000 West
Logan, UT  84321
Valuable information to include when contacting us: Your name, address, home telephone number with area code, email address, complete model number and serial number of the machine, date of purchase, and where you purchased your product.

Contact by Phone

Service: 1-888-533-1333
Sales: 1-888-742-0128

In Canada call:

Contact by E-mail

service@iconfitness.com
Canada: customerservice@iconcanada.ca