ICON Health & Fitness, Inc.

Privacy Policy

Privacy refers to information that we at ICON Health & Fitness, Inc. ("ICON"), owner of this site, gather about you and the use that we make of it in the course of our business.

ICON collects personally identifying information only during contests, sweepstakes, and site membership registration. In addition, information is collected in certain portions of the site in which guests specifically and knowingly provide such information along with content submissions, community postings (i.e., chat or bulletin boards), suggestions, or voting. ICON may use such information for editorial and feedback purposes (to the extent that is explained when guests provide the information). In the event ICON plans to post any such information on a site, guests are provided prior notification of such posting and can decline from having such information posted.

Information submitted at the time of any form of registration may be used for marketing and promotional purposes by ICON. ICON does not share this information with other companies. If a guest objects to such use for any reason, he/she may stop that use at any time by written request.

Use of Cookies

What are cookies? Cookies are pieces of information that a Web site transfers to an individual's hard drive for record-keeping purposes while at the site. Cookies make Web-surfing easier by saving your passwords, purchases, and preferences for you. The use of cookies is an industry standard, and you'll find cookies at most major Web sites. Cookies help make this site better by showing how and when guests use the site. They do not, however, gather user specific information about persons who use the site. Many content updates and improvements are based on such data as total number of visitors and pages viewed. This statistical information is most easily tracked with cookies. This information is not shared with any third parties whatsoever. Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies. However, it is possible that some areas of this site will not function properly if you do so.

Shipping Policy

Replacement parts ship via UPS and USPS (United States Postal Service). The shipping method may vary depending on the part being shipped, the shipping location, or the shipping method selected.

Parts orders are typically shipped out in 24-48 business hours if they are in stock. Shipping time will vary based on the shipping method. Orders typically arrive in 10 business days from the date of shipment. Parts orders are shipped Monday-Friday.

Return Policy

Non-warranty replacement parts must be returned within 30 days of delivery, in their original condition, with all original components, and with a copy of the original packing slip. Credit will be issued in 2-4 weeks after the part is received at our returns center, less a 10% restocking fee, and the shipping costs. Please send the returned part to the following address:

ICON Health and Fitness
1500 South 1000 West
Logan, UT 84321

ICON reserves the right to change this policy at any time by notifying guests of the existence of a new privacy policy. You can send mail with any further questions to us at:

ICON Privacy Policy
c/o Internet Design Department
1500 South 1000 West
Logan, UT  84321