Contact Us

Contact by E-Mail

Please select who you need to contact:

Customer Service (help with a product you have purchased)
Sales (order and shipping information or questions about a product before purchasing)
Billing Information (questions regarding billing or payments)
Webmaster (comments about or errors on the web site)

To contact our trained customer service representatives please fill out the form below. If you do not wish to use the form, or you need to send an attachment, you can e-mail us at: service@iconfitness.com
Canada customerservice@iconcanada.ca

To ensure a timely response to your e-mail, it is important that all of the fields are filled out correctly. Please list correct phone numbers as we sometimes contact our customers by phone. If you are requesting parts or have functional questions, please let us know the complete model number and serial number of the machine, as well as where and when it was purchased.

Providing us the key number and quantity of parts needed also helps in the process. Thank you for your patience and understanding.

First Name:
Last Name:
Home Phone:
Email:
Model Number: Model Number Help
Serial Number: Serial Number Help
Where Purchased:
Purchase Date:
Purchase Price: not including tax or shipping
Comments:
2000

To better assist you, please provide the key number and quantity as found in the manual for broken and missing parts, or in reference to part questions.